Strategy and Policy Development
Identifying and exploiting opportunityWe ensure that organisations can see what is coming. We identify new opportunities, as well as risks, and facilitate strategic development, including budget; policy; corporate and service development. We help organisations to understand what they need to do to predict, react, adapt and innovate, so they are two-steps ahead.
From setting the strategy to submitting the tenderWe enable organisations to bid for, and win, large-scale, complex government tenders. We design bid strategy, manage the bid development process, and deliver a compelling bid narrative. We provide insight, innovative ideas and hold a proven track-record of success across health, work, skills, justice and local government.
From methodology to mobilization and beyondWe deliver complex transformation programmes within budget and to deadline. We provide an end-to-end service from scoping and structuring, through to engagement and launch. Our transformation programmes are underpinned by detailed strategic business cases and programme management, change and analytical expertise.
Designing service that meet customer needWe create new services by looking through the lens of the customer. Our collaborative approach, working with service users and frontline staff, enables us to combine external insight and internal knowledge. This insight, paired with our innovation and creativity, ensures we can develop new ways of working that deliver higher quality services, and improved results.
Commercial and Performance
Improved performance through analysis, understanding and insightWe have a proven-track record in improving commercial performance. Through detailed analysis of an organisation’s delivery model, supply chain and MI, and by asking the right people the right questions, we create practical plans that deliver improvement. Our insight improves service user experience and supports commercial negotiation and engagement.
Communications and Engagement
Talking about the right thing, in the right wayWe create communications and engagement programmes that make sure the right people can access, understand and act on the right information. Clear, tailored messaging, an understanding of what motivates people and well-thought-out delivery ensures our strategies deliver results.