The client

50 Degrees has been supporting Sodexo, an award-winning, multi-billion-pound global organisation through a long-term partnership since 2018. Following several successful prison operator contract bid wins, working with its Justice division, 50 Degrees was engaged by Sodexo’s PPS & Agencies division to support the development of a Total Facilities Management (TFM) contract supporting HMRC (a large-scale UK Government department). Total Contract Value = c£225m

The challenge

HMRC were looking to build a long-term, strategic partnership (10-year contract) to access high-quality, responsive Soft FM services e.g. cleaning, catering  and concierge, and Hard FM services e.g. reactive maintenance, HVAC, asset management.

What we did

50 Degrees managed the end-to-end bid process from project inception to submission, including:

Solution design: working collaboratively with Sodexo SMEs to design all aspects of the solution, providing strategic challenge to drive innovation and value for money approaches ranging from Helpdesk design through to Net Zero strategy

Bid Management: coordinating all bid writing, across 25 separate submission requirements coordinating activity with Sodexo counterparts, to develop a compelling, compliant proposal (200+ pages) and associated commercial model.

Infographic development: working in partnership with TDL to develop an extensive bank of infographics and diagrams, embedded within the bid response, breaking down complex solution detail into readily understandable content that enhanced commissioner understanding e.g. work order processing; sensor technology; audit and assurance processes

Implementation solution: designing a segmented implementation strategy, accompanied by a detailed Project Management plan; key actions included staff transfer (TUPE), vetting, digital systems, culture, and property management